SERVICE CONTRACTS

We are happy to announce that we can now offer a range Service Contracts, taking the responsibility of remembering to arrange a Service, and in some cases of paying the bill away from you. Our Service plans are as follows:

Bronze (Customer having appliances serviced at regular, specified intervals not being overdue by more than 3 months of the due date)

Our Bronze level Service contract is simplicity itself. You tell us who you are, what type of Oil appliance you have, and the preferred month of the year you would like the Service, then we’ll do the rest. We will monitor the Service date and intervals and call you on an annual or biannual basis to arrange an appointment. We will send an Invoice when the job is done. If you suffer a breakdown, we will attend, rectify the problem and send an Invoice when we’re finished. Terms are payment within 7 days of receipt of the Invoice and we’ll give you up to 30% discount on labour and 10% discount on parts once you’re a regular customer.

Regular Customer (Bronze) status and discounts only apply to those having their appliances serviced at the recommended stated interval, and no more than 3 months from their due date.

Silver

Our Silver level Service Contracts are the same as the Bronze, but the Customer pays an annual fee in advance; because of this, their Service is FREE, as are any call outs to repair the appliance. Only parts used on a Service or call out will be charged for, the same 10% discount applies to the price of these parts if you pay within the payment terms.

click for more info on Silver Service Contracts 

Gold and Gold +

Again our Gold level Service Contracts are the same as the Bronze, but the Customer pays an annual fee in advance; because of this, their Service is FREE, as are any call outs to repair the appliance. There’s no 10% discount on parts because, in addition any parts used on a Service or call out are also FREE (depending on cover type and exclusions. Excluded items will be eligible for 10% Discount).

click for more info on GOLD Service Contracts

click for more info on GOLD + Service Contracts