Other Services

about heatbase

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HEATBASE is a family run business based in the heart of North Northumberland and was founded and is still owned by John Williamson a Central Heating Engineer since leaving school; and has been specializing in the Servicing, Repair and Maintenance of Oil Heating Boilers, AGA and Rayburn Cookers and Stoves since 1989 in the North East, Northumberland and Scottish Borders. The Boiler man, the AGA man, The Oil man, and Oil tech are all names we have become associated or labeled with by customers over the years; although HEATBASE LTD is our official trading name.

Check out our Low cost prices for Service and Repair of Oil fired boilers and AGAs in Northumberland, the North East and Borders under our Services section.

We cover an ever-expanding area, presently stretching from Berwick upon Tweed in the North, down the East coast and across to Ponteland in the South and back over to Wooler in the West. We were the 25th Company in the country to be registered with OFTEC and were Regional Winners in the Service and Commissioning category in the OFTEC Awards for Excellence.

Due to lack of work in the warmer months, we no longer employ Colin Barnes, formerly of HEATSOURCE of Darlington but still welcome any of his former customers to join us.  You can benefit from cheaper Service prices and increased Service and Breakdown cover in your area

With 3 vans and approximately £30,000 of stock, most breakdowns can be rectified on the first visit and with modern Electronic combustion analyzers we will ensure your boiler is finely tuned to its optimum efficiency. We have 3 experienced Oil heating technicians that have over 50 years experience between them working within the Oil service industry.

We offer a range of Service Contracts, and our 5 Star maintenance plans are available for most appliances.


During the colder months we extend our working day for pre-booked breakdowns, but otherwise these are our normal working hours:


Service Monday/Friday 8.00am-4.00pm

Call outs Monday/Friday 8.00am-4.00pm

Saturday 8.00am-12.00 Midday. Breakdowns only (for regular customers).

Office hours Monday/Friday 8.00am-4.00pm

Mobile phone for breakdowns on Saturday mornings up till 12.00pm Midday.

Sundays and Bank Holidays not included as normal working hours.

Please note we do not offer a 24 hour call out Service or operate on a 7 day call out basis.


Other Services

Terms and Conditions from 1st April 2015

An introduction to our Services

Oil Burner Commisioning

Oil Boiler and Cooker Servicing

Oil Boiler and Cooker Repairs

Price list for Oil Service and Repairs

Service Contracts